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For repair service or to contact one of our techs call 1-801-802-8022 or email us at

David Heslington

David Heslington started playing guitar at eight years old, In 1982 he started working at Herger music in Provo. That’s where he started learning how to do guitar repair. in 1988 he bought Herger music. Open till we closed in 1999 he has 38 years experience doing guitar repair, David has been performing in Park City at the Grubsteak restaurant and all over the state and country for the last 38 years, he has also opened for such acts as Michael Martin, Murphey Glen Campbell, and The Everly Brothers, he has alo performed during two USO tours for the military. Winner of “Be a Star” In Nashville in 1994. David, brings extensive repair and performance experience to BIM.

Breton “Mr.B”

Breton Hansen, originally from St. George UT, began building guitars in 1996. In 1997 after graduating high school, he began an apprenticeship in guitar repair working mostly on vintage instruments. Shortly after moving to Orem in 2001, he completed his certifications with Fender in acoustic, electric and minor amp repair. In 2009 Breton graduated from UVU with a Bachelor Degree in Audio Engineering/Recording and a certification in ProTools. Breton performs in the rock band A Failsafe Story as the lead guitarist and can be seen at many local events and venues. Breton is married and has two beautiful children.


Restring instrument, clean and oil fretboard, and dust and polish body.

Standard acoustic or electric $20.00 + STRINGS

Locking tremolo (Floyd Rose style) or 12-string $35.00 + STRINGS



Restring instrument, clean and oil fretboard, and dust and polish body.

Basic flush file for fret ends (for fret sprout/fret bleed) $29.99 + STRINGS

File/dress and polish fret ends (for fret sprout/fret bleed) $49.99 + STRINGS

Partial fret level, crown & polish $79.99 + STRINGS

Full level, crown & polish $129.99 + STRINGS

Partial refret (frets 1 through 7) $179.99 + STRINGS

Full refret $249.99 + STRINGS

*Stainless stell and EVO gold fretwire are extra.


Due to the nature of electronic work, there is a minimum bench fee of $15.00 for diagnostics and troubleshooting. Quotes for custom switching options and other hot rods and mods are available on request.

Basic pickup install* $29.99 + PARTS

Acoustic pickup install $74.99 + PARTS

Potentiometer replacement* $19.99 + PARTS

Output jack replacement* $19.99 + PARTS

*Services on hollow body electric guitars will have an additional charge.


Clean and adjust instrument. Adjust bridge height; intonate; adjust bridge saddles; slot nut; adjust truss rod; tighten pots, jacks, and tuners; check and/or clean electronics. (A new set of strings is necessary to correctly set the intonation.)

Standard acoustic or electric $49.99 + STRINGS

Locking tremolo or 12-string $69.99 + STRINGS



Includes all services in BiM Pro Setup plus complete detailing and wax for a like-new shine and feel! (Clean and polish hardware, rub out/buff [clears up swirls and pick scratches], and wax.)

Standard acoustic or electric $79.99 + STRINGS

Locking tremolo or 12-string $99.99 + STRINGS


Quotes for finish touch up and repairs are available on request.

Acoustic bridge reattachment $79.99 + STRINGS

Loose brace repair* STARTS AT $59.99

Broken headstock repair* STARTS AT $74.99

Crack repair* STARTS AT $49.99

*Price is for structural repair only. Additional charge for finish repair.